24/7 Support

If you have an emergency situation with your equipment and need urgent assistance that cannot wait until normal business hours, you can reach QONI 24/7 at our emergency number.  If the issue is not an emergency and does not require immediate attention, please call our main number or leave a message, and someone will return your call during regular business hours.

To claim our 24/7 service and emergency number, please contact us for an offer!

Troubleshooting

When you have a process-related problem that has proven difficult to solve, QONI's seasoned engineers are here to help. We specialize in diagnosing complex issues and applying targeted practical solutions. Our team values honesty, which is why we will refer you to other experts if we do not think we have the ability to solve the issues we uncover. We have a broad network of partners with complementary services, so you receive the value of professional connections at no extra cost to your company. Gain access to our team as well as our wide network of solutions-driven specialists.

Services

  • Engineering and design of standard or customized systems
  • Field Service for timely repair and maintenance of your existing equipment
  • Reglassing for old/damaged glass-lined steel equipment
  • Equipment Refurbishment and Upgrades, a cost-effective way to update and maximize your process.
  • Rental Equipment / Product Testing
  • Process Optimization Services
  • Spare Parts - Variety of replacement and spare parts with our partners to provide quick delivery and minimize downtime.
  • Onsite Inspection and Repair 
  • Installation and Start Up Assistance 

Installation / Start-Up Services

Depending on the timeline, parameters, and footprint of your project, QONI can design a modular solution and/or provide onsite construction of your system. Our assistance continues beyond the shipment of your system; Project engineers and designers will work with site personnel to meet installation and operation qualifications as specified. QONI field service technicians can perform site assembly or supervise local workers, depending on the customer’s preference. Hands on training, detailed instruction manuals and ongoing remote technical support are all available, enabling a seamless launch into production.